"We want to thank you again for the assistance and help in marketing our property in Highland Beach.
In the toughest of market conditions you went way beyond the call entertaining open houses, direct marketing and home showings.
You were always well informed about prospects and quick to separate real interest from phony tire kickers.
In the closing phase of the transaction I cannot stress enough the fact how much you helped securing the deal. From handling inspections to organizing repairs and finally making the transaction happen.
You and your office staff were always courteous and very professional. I can highly recommend your services to anybody seriously interested in selling their home.
Thank you again for the help and with best regards." back to top
Phillip A. DeLeon
"I wanted to write you this letter of appreciation because of the extraordinary work you have done in supporting my families search for a home in Boca Raton.
I own a company in Canada which is a two time recipient (2009 and 2010) of Canada's 50 Best Managed Companies which is awarded by Deloitte, CIBC and other large institutions. We are also a recipient of the 2010, 75 Great Places to Work in Canada award. My objective has always been to achieve top customer satisfaction and I appreciate when I see others who share the same philosophy.
Joyce has shown tremendous customer service and I feel that it should be noted in this letter.
Commencing in 2008, Joyce started looking for a residence where my family could rent in the Boca Raton / Delray area. It was at the last minute just as we were about to sign a lease did we chose to move to another region for the 2008 season. Joyce was incredibly professional and understanding even though her hard work amounted to no immediate benefits. I called Joyce again at the beginning of the 2009 season to rent a property in Boca/Delray. Joyce worked with my needs and disregarded the amount of time she spend with my family prior and only looked forward. Together we rented a beach house in Delray for that season.
In January, 2010 I contacted Joyce to start reviewing homes which I could purchase in the same region. Joyce worked all hours - virtually any time we wanted - and we reviewed every property which fit our criteria. Without exception, Joyce always worked with my family as if we were her only customer - which is absolutely not the case. The net result was that we were able to successfully purchase a home on the Intracoastal which fit exactly our needs. Joyce's inside knowledge and relationships in the area (Delray, Boca Raton, Highland Beach, Hillsboro) was the edge which lead to the successful transaction without a doubt.
Joyce has more energy that almost any customer facing person that I have met which include the 40 or so sales people in my organization." back to top
"The closing on our house is tomorrow and I just wanted to express you how grateful I am. I chose you to list my house after witnessing your hard work, enthusiasm, and total dedication I'm selling the house across the street from me. That exquisite house had been on the market for atleast 3 years with 3 different prestigious realty firms. You were able to sell the house within 6 months. Unfortunately personal circumstances made it imperative for me to sell my home, and in this most difficult market YOU did it!!! You sold the house in less than 5 months!!
This is ninth house that I have sold and I never worked with a better real estate broker. You are the best!! You have all the best human qualities--you are honest, efficient, accessable, unbelievable hard working, humble, generous, clever, fun to be around, beautiful and bubbling with enthusiasm! Also, Joyce, I have observed how well you work with other real estate agents--you have so many friends in the business which is an amazing testament to your success! I also feel that it helps your customers that you have an abundance of listings. Because of this fact, you meet so many potential buyers. Even though you are extremely busy... I found it extremely easy to get in touch with you via e-mail or text. You always answered me within the hour!!
Again, thanks again for the magnificent job you did in selling my house. YOU ARE THE BEST!" back to top
Vincent R. Benya
"I am belatedly writing to thank you for the truly remarkable job you did earlier this year in selling our condominium apartment at 869 Via Cabana, PH-1, Boca Raton 33432.
Your professionalism, combined with your deep understanding of local market conditions, honesty, and your hard work ethic, place you in a class by itself..
Over the years, Ingrid and I have lived in a wide variety of places (and dealt with local Realtors for our housing needs), to include New York City, Greenwich, Conneticut, Brussels, Belgium, London, England, Hilton Head, South Carolina, and Cedar Grove, New Jersey, and we can honestly say that we have never dealt with another Realtor who even came close to you in performance.
We consider it a fortunate event. Indeed when Cathy and Richard Johnson recommended our using your services after you had negotiated the sale and purchase of Boca Raton properties for them." back to top